Shipping and Returns Policy

Shipping Policy: Shipping costs vary based on units, weight and distance. Shipping Costs are not included in online orders since they are calculated on an individual case basis. Once you have placed your order online, a sales representative will contact you within 24 hours with an accurate shipping price. Our experienced sales team works with several shipping companies and will work hard to find you the best price available. In addition, any shipping requests such as next-day, or insured packages can be gladly met. All shipping costs are the responsibility of the customer.


International ShippingWe work with several shipping companies who are familiar with worldwide exporting. All shipping costs are the responsibility of the customer. For all international shipping quotes, you will need to contact our sales team at 404 914 3252.


Drop ShippingWe work with experienced shipping companies that are familiar with drop shipping, making it available to you. You are responsible for all shipping charges from our warehouse to your destination, and quotes are available beforehand from any of our sales associates. You may also choose to use your own carrier for picking up and shipping merchandise.


IMEX Global Return Policy: All sales are final. IMEX Global has a strict no returns policy. We allow full review of our manifests prior to purchasing at our warehouse. You can call us at 404 914 3252 if you have any questions prior to purchasing.


As a condition for the best values on the market, we are unable to offer returns or exchanges. All merchandise is sold in AS-IS condition with no guarantees or warranties, expressed or implied. IMEX Global will not be held liable for any discontentment with regards to sale or quality of the merchandise. As wholesalers, we understand there is a risk when purchasing closeouts, returns and overstock but our experienced, trained sales team makes it their priority to give you the most accurate details and photos for all products available before you finalize your purchase.

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